Make a Referral
0499 808 334
Make a Referral
0499 808 334

For referrers & partners

Refer with confidence. We’ll take it from here.

Mobile physiotherapy, occupational therapy, speech pathology, exercise physiology, podiatry and allied health assistance, delivered at home across metropolitan Sydney. We are a registered NDIS provider and also work with Support at Home and DVA clients, keeping you informed at every step.

Make a referral online

Prefer to talk it through? Call 0499 808 334, Mon–Fri 9am–5pm.

40+

qualified, registered therapists

6

allied health disciplines under one referral

Local

therapists matched by suburb to keep travel low

Same

therapist each visit, wherever possible

How referral works

Three steps from referral to first visit

No GP referral is needed. You, the client, their family or their GP can refer, and you’ll have one point of contact throughout.

  1. 1

    Send the referral

    Use our referral form or call us.

  2. 2

    We make contact

    We contact the client within 1 business day.

  3. 3

    First visit

    A local therapist books the initial assessment.

Who refers to us

Built around the people who coordinate care

  • Support coordinators & plan managers

  • Support at Home providers & care partners

  • GPs & specialists

  • Hospital discharge teams

  • DVA & veterans’ services

  • Families & clients

What you can refer for

Six disciplines, one referral

Refer for one service or several. We coordinate between our therapists so the client gets a joined-up plan.

Physiotherapy

Commonly referred for:

  • Falls prevention and balance
  • Mobility after hospital or illness
  • Pain and musculoskeletal conditions

Occupational therapy

Commonly referred for:

  • Functional capacity assessments
  • Assistive technology prescription
  • Home modification and safety assessments

Speech pathology

Commonly referred for:

  • Swallowing and mealtime assessments
  • Communication support
  • Alternative communication (AAC)

Exercise physiology

Commonly referred for:

  • Chronic disease management
  • Strength and conditioning
  • Mobility and endurance programs

Podiatry

Commonly referred for:

  • Diabetic and high-risk foot care
  • Nail and skin care
  • Footwear and injury recovery

Allied health assistants

Commonly referred for:

  • Carrying out therapist-designed programs
  • Extra practice between therapist visits
  • Stretching a client’s funding further

Funding we work with

Clear terms for every funding type

NDIS

  • Registered NDIS provider
  • Self-managed, plan-managed and NDIA-managed
  • Sessions about 60 minutes
  • Travel charged in line with the NDIS pricing arrangements
  • 48 hours’ notice to cancel

Support at Home

  • Allied health under the client’s Support at Home budget
  • Sessions about 60 minutes
  • No travel charge
  • 24 hours’ notice to cancel

DVA

  • Physio, OT and exercise physiology
  • Sessions about 30 minutes
  • No travel charge
  • Please let us know as early as possible to reschedule

What you can expect from us

You’ll never have to chase us for an update

Referrers tell us the hardest part of coordinating care is not knowing what’s happening. We build our process around keeping you in the loop.

  • Assessment summary sent to you after the first visit
  • NDIS reports: progress, plan review, functional capacity and assistive technology
  • Reports on time, with early notice before plan reviews
  • One point of contact in our admin team for every client you refer
  • Continuity of care: the same therapist each visit wherever possible
  • Registered clinicians: AHPRA or professional body registration, police checks and WWCC

Make a referral

Refer a client

Takes about five minutes. Don’t have every detail? Send what you have and we’ll follow up. You can also call us on 0499 808 334.

Open the referral form

Helpful to include

  • Client contact details and suburb
  • Funding type and plan or budget dates
  • Services needed and the client’s goals
  • Relevant diagnoses and recent reports
  • Home access notes, pets or safety alerts
  • Client consent to the referral

Partner with us

An allied health partner for your organisation

We work with Support at Home providers, supported living providers, residential aged care and schools that want reliable, mobile allied health for the people they support.

Talk to us about partnering

  • One intake contact

    A dedicated person for all referrals from your organisation.

  • Multi-discipline coverage

    Six disciplines across all of metropolitan Sydney, so you need fewer providers.

  • Registered NDIS provider

    We see self-managed, plan-managed and NDIA-managed participants.

  • Aged care and DVA experience

    Allied health under Support at Home and DVA, with no travel charge.

Referrer questions

Quick answers

Can’t find what you need? Call 0499 808 334.

Does the client need a GP referral?
No. Anyone can refer, including the client or their family. If a GP is involved, we’re happy to send them our findings.
How quickly can you see a new client?
We contact the client within 1 business day of receiving your referral, and book the first visit with a local therapist as soon as possible.
Where do your therapists see clients?
At home, at school, in residential aged care or in the community, anywhere in metropolitan Sydney.
Do you charge for travel?
Only for NDIS participants, in line with the NDIS pricing arrangements. We keep travel low by matching local therapists. There’s no travel charge for Support at Home or DVA clients.
Will the client see the same therapist each time?
Yes, wherever possible. Continuity of care is one of our priorities.